Delivery costs – Mainland UK
Charges are as follows per order:
Small items/accessories (generally sent in the post) – £3.99
Medium items (sent by courier) – £10.00
Very large/bulky items items (sent by courier) – £20.00
If you’d prefer to collect from us, it might be possible to arrange for collection from our Skipton (Yorkshire) warehouse, or our Solihull (West Midlands) office – please contact us.
Shipping charges are for mainland UK only. Northern Ireland, Isle of Man, Channel Islands, and some parts of the Scottish Highlands and Islands may attract additional shipping fees – we’ll let you know as soon as we are able if this is the case for your order! The prices on some items may include shipping charges – this will be clearly stated within the product description.
Delivery costs – Outside the UK
We offer shipping to most European countries (and farther afield), but prices vary tremendously. Please contact us for a shipping estimate for your country.
We try to use to most cost effective shipping method for your order. Small items and accessories are generally sent by Royal Mail. Larger items are generally sent by courier.
How quick is delivery?
It depends on whether we have the stock in our warehouse or not or whether your item is made specifically for you. Items we hold in stock are usually dispatched within 48 hours or so of us receiving your order and will go out on a courier delivery or standard post (depending on the size). Non-stock items may have to come in from the manufacturer or distributor and may take a little longer. If you need something very quickly, please call or email us. Items made to your specification will usually have a timescale for production with the product.
What packing materials do you use?
Packing is a fine balance between not wanting to add weight or bulk to a product (which may increase the delivery costs), not wanting to use ‘virgin’ packing materials (which are ultimately thrown away or recycled), and making sure the product arrives safely and securely. Wherever possible, we use the minimum amount of packing materials to ensure safe transit, in others, we will always try to recycle old boxes or use what we have to hand. In some cases, we may have to use ‘new’ packaging materials.
Any questions? Not sure about something? Why not give us a call or drop us a message – you can get our contact details here.